Privacy Policy
Last Updated: 22 Sep 2023
Docville.in ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website and services.
By accessing or using Docville.in, you consent to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our website or services.
1. Information We Collect
We may collect the following types of information from you:
1.1 Personal Information:
- Name
- Email address
- Phone number
- Address
- Date of birth
- Medical history
- Health insurance information
1.2 Usage Information:
We may collect information about your use of our website, including but not limited to:
- IP address
- Device type
- Browser type
- Pages visited
- Date and time of access
- Referring website
2. How We Use Your Information
We may use your information for the following purposes:
2.1 Providing Services:
- Facilitating doctors at home and home clinical treatment services.
- Appointment scheduling and reminders.
- Communication with healthcare providers.
2.2 Improving Services:
- Analyzing user behavior and preferences.
- Enhancing and customizing our services.
- Conducting research and surveys.
2.3 Marketing and Communication:
- Sending you updates, newsletters, and promotional materials.
- Responding to your inquiries and providing customer support.
2.4 Legal Obligations:
- Complying with applicable laws and regulations.
- Resolving disputes and enforcing our terms and policies.
3. Sharing Your Information
3.1 Healthcare Providers:
- Sharing necessary information with doctors and healthcare professionals to provide you with services.
3.2 Third Parties:
- Service providers who assist us in operating our website and providing services.
- Legal authorities and government agencies when required by law.
3.3 Business Transfers:
- In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system is entirely secure.
5. Your Choices
You can choose not to provide certain personal information, but this may limit your access to some features of our website and services. You may also opt out of marketing communications by following the provided instructions.
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be posted on our website with the effective date.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at care@docville.in
